Privacy Policy

 
 

Crown Architecture & Consulting, DPC SMS Privacy Policy

Introduction

Crown Architecture & Consulting, DPC ("we," "us," or "our") is committed to protecting your privacy. This SMS Privacy Policy outlines how we collect, use, and protect your information when you engage with our SMS services. Our practices comply with the 10DLC (10-Digit Long Code) requirements to ensure the privacy and security of your personal information.

Information We Collect

When you opt-in to our SMS services, we may collect the following information:

  • Phone Number: Required to send and receive SMS messages.

  • Name: Optional, if provided by you.

  • Message Content: Any information you send or receive through our SMS services.

How We Use Your Information

We use your information for the following purposes:

  • Communication: To send you updates, alerts, and other information related to our services.

  • Customer Support: To respond to your inquiries and provide assistance.

  • Service Improvement: To analyze and improve our services based on your feedback and interactions.

Data Sharing and Security

We do not share your personal information, including phone numbers, with third parties, affiliates, or partners for any reason, except as required by law. Your data is never sold, rented, or shared for marketing or advertising purposes. We implement appropriate technical and organizational measures to protect your information from unauthorized access, use, or disclosure.

Your Choices

  • Opt-Out: You can opt-out of our SMS services at any time by replying "STOP" to any message you receive from us. You will receive a confirmation message, and no further messages will be sent to your number.

  • Access and Correction: You may request access to or correction of your personal information by contacting us.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by law.

Changes to This Policy

We may update this SMS Privacy Policy from time to time. We will notify you of any changes by sending a message to your registered phone number or by posting the revised policy on our website.